Strategic Solutions by Design

Design Strategist & Systems Thinker.

I help teams move from ambiguity to clarity — building products, systems, and strategies that scale.

Marcus Daniel
Marcus Daniel

About Me

15 years of design across industries.

I'm a Design Strategist specializing in empathetic, scalable solutions for complex problems. I've led teams across financial services, manufacturing, motorsports, and more.

Design StrategySystems ThinkingUX ResearchAgile / ScrumTeam Leadership

Selected Work

Projects

01

IndyCar App Redesign

Real-time strategy tool for pit crews. 230K new downloads on launch — most on record.

CX LeadMobile DesignNTT Data · 2023
02

Clarios EX Research

Multi-plant employee experience research across 4 North American facilities → company-wide CX strategy.

CX ArchitectEX Research2023–2024
03

DuPont Tech Lounge

Walk-up IT service experience — from employee research to Day 1 launch at Wilmington campus.

CX LeadService DesignNTT Data · 2019

Experience

Where I've been.

A track record of leading design across demanding industries.

2021 – Present

Associate Director, Design Strategy

Launch by NTT Data

2018 – 2021

Senior UX Designer

Launch by NTT Data

2015 – 2018

Design Strategist

Capital One · Future of Work

2012 – 2015

Scrum Master & Project Manager

Capital One

Pre-2012

Officer

U.S. Army

Get in Touch

Let's work together.

Have a project in mind? I'd love to hear about it.